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General questions:

Discover the basics of Uppush features, including web push & email marketing.

Uppush uses web push notifications and email marketing to re-engage potential customers. It allows you to send personalized notifications & email marketing for abandoned carts, abandoned checkouts, and other customer actions to encourage them to complete their purchases.
You can also use web push and email campaigns to announce promotions, updates, alerts, and more.

 

Uppush helps recover abandoned carts and abandoned checkouts by sending targeted web push notifications and email reminders to customers who leave items behind without completing their purchase. These notifications can be personalized with special offers, discounts, or reminders about the items in their cart, encouraging customers to return and finalize their transaction.

Additionally, Uppush automates workflows like abandoned cart recovery, abandoned checkout recovery, and back-in-stock alerts, making it easier to engage customers at the right time. By delivering timely and relevant notifications, Uppush helps re-engage potential buyers, reduce cart abandonment, and ultimately increase conversions, driving higher sales for your business.

 

Yes, Uppush allows you to send both web push notifications and email marketing campaigns. This gives you the flexibility to reach customers across multiple channels. You can use web push notifications to instantly alert customers about abandoned carts, promotions, or updates, while email campaigns can be used for more detailed communication, such as abandoned checkout reminders, special offers, and product updates. By leveraging both channels, Uppush helps ensure you stay connected with your customers and maximize your chances of recovering sales and boosting conversions.

Uppush offers a range of powerful automation features designed to enhance your marketing efforts and boost conversions:

  1. Abandoned Cart Recovery: Automatically send reminders to customers who leave items in their cart without completing the purchase, encouraging them to return and finalize their transaction.

  2. Abandoned Checkout Recovery: Reach out to customers who abandon the checkout process with tailored messages to help recover potentially lost sales.

  3. Back-in-Stock Notifications: Automatically notify customers when out-of-stock items are back available, keeping them engaged and ready to purchase.

  4. Price Drop Alerts: Let customers know when the price of an item they've shown interest in has dropped, driving them back to complete their purchase.

  5. Browse abandonment refers to when a customer visits your store, browses products, and interacts with items but leaves without adding anything to the cart or making a purchase.
  6. Free Shipping Notifications: Send automated alerts to inform customers about free shipping offers, prompting them to take action before the promotion ends.

These automation features help streamline your marketing, saving time while maximizing engagement and conversions.

 

Verifying your domain is an important step before sending email campaigns to ensure the security, deliverability, and legitimacy of your emails. Here’s why it’s necessary:

  1. Improved Deliverability: Verifying your domain helps improve the chances of your emails reaching the inbox instead of being marked as spam. Email providers use domain verification to validate that the emails are coming from a trusted source.

  2. Increased Credibility: A verified domain boosts your reputation with email service providers (ESPs). It shows you’re a legitimate sender, which can result in higher engagement rates and improved deliverability.

  3. Access to Advanced Features: Uppush require domain verification to unlock features like custom sending domains, better tracking, and analytics, which can further enhance your campaigns.

By verifying your domain, you ensure your email campaigns are both secure and effective, maximizing your ability to connect with your customers.

FAQ

Abandoned Cart

Usually gets mixed up with checkout abandon, so allow us to clarify this.

On our app, Cart abandon is when a customer visits their cart page, without completing their purchase.

While Checkout abandon is when a customer visits their checkout page, without completing their purchase.

Note: Since this is a feature from our app, it only works with customers who have subscribed to the custom popup from our app.

 
Abandoned Checkout

This is the most well-known of all, where customers visit checkout page, put in their information, but do not complete the cart.

After 10 minutes, Shopify creates an abandoned checkout in their system.

We wait for another 5 minutes, then start the automation flow in the app.

Note: The email flow for Checkout abandon DOES NOT require customers to subscribe to our popup, since we use data from Shopify. But web push automation DOES.

Currently our app only sends notifications via push notifications and email.

We do consider SMS channel to be one of the important features to be included in the near future.

Please stay tuned with us in the meantime, and do look forward to future updates from.

 

If you decide to change your store theme (for whatever reason), to ensure that our app still work properly afterward, please make sure that our theme app extension is enabled with your new theme
All settings within the app are unaffected, so you do not have to worry about that.

Currently, there is no direct method to import push notification subscribers from one app to another. However, we offer an automated process to re-sync your subscriber list seamlessly:

  1.  

    Disable the previous web push notification tool you were utilizing. This action also deactivates the popup prompt associated with it.

  2.  

    Enable our app's theme extension

  3.  

    Initiate a push notification campaign from your previous push notification tool.

  4.  

    As customers engage with the notifications and visit your website or return to it, our application will automatically re-sync them to our platform.

  5.  

    Once re-synced, you can proceed to send out campaigns directly from our application.

This process ensures a smooth transition of subscribers from your previous tool to ours, maintaining continuity in your communication efforts.

 

Simply put, no.

UpPush is incredibly compact, approximately 100kb in size, and loads within milliseconds. Moreover, our app is activated only after your website has completed loading.

We adhere to Shopify's standard practices to ensure minimal impact on your website's loading speed.